Terms & Conditions

Welcome to Costumes in Australia. By accessing and using this website, you agree to the following terms and conditions. Please read them carefully before placing an order.

General

This website is operated by Costumes in Australia. Throughout the site, the terms “we”, “us” and “our” refer to Costumes in Australia. By visiting our site and/or purchasing from us, you engage in our service and agree to be bound by these Terms & Conditions.

Products & Availability

All products listed on our website are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

We make every effort to display product colours and details accurately, however actual colours may vary slightly depending on your device or screen settings.

Pricing & Payments

All prices listed are in Australian Dollars (AUD) and include GST unless otherwise stated.

We accept payments via secure payment gateways. By placing an order, you confirm that you are authorised to use the selected payment method.

Orders

Once an order is placed, you will receive an order confirmation email. We reserve the right to cancel or refuse any order at our discretion, including in cases of pricing errors or suspected fraudulent activity.

Shipping

We dispatch orders from Melbourne and aim to ship within the timeframe stated on our website. Delivery times may vary depending on your location and courier services.

We are not responsible for delays caused by external factors such as courier issues or peak periods.

Returns & Exchanges

We offer a 14-day return policy on eligible items. Items must be unused, in original condition and packaging.

For hygiene reasons, certain items such as wigs, masks and accessories may not be eligible for return unless faulty.

Please refer to our Returns Policy page for full details.

Intellectual Property

All content on this website including images, text, graphics and logos is the property of Costumes in Australia and may not be used or reproduced without permission.

Limitation of Liability

To the fullest extent permitted by law, Costumes in Australia shall not be liable for any indirect, incidental or consequential damages arising from the use of this website or products purchased from us.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon being posted on the website.

Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: [email protected]