Return / Refund Policy
Returns are accepted within 7 days of purchase. Garments must be unworn and in their original condition. We offer refunds without the express postage we have paid. We will refund using the method of payment that was used to purchase the item once we have received the item. Please allow several days for the refund to appear on your statement. Please Contact Us and complete our Return Authorization Form and send with the item back to us.
We accept exchanges within 7 days of purchase provided the garments are unworn and returned in their original condition. Customer will be requested AUD$10 express postage (within Australia) for resending the item. We will post the replacement item once the original has been received at our end. Please Contact Us and complete our Exchange Authorization Form and send with the item back to us.
We aim to respond within 24 hours. We will respond as soon as we can. We do not accept unauthorized returns.
The buyer is responsible for return postage costs, the item is your responsibility until it reaches us. For your own protection, we recommend that you request proof of posting when returning the item, or you may wish to select a delivery method that insures you for the value of goods that you are returning. We cannot be held responsible for returns that are lost in transit.
International Customers - If you are returning an item to us for a refund or an exchange then the cost of returning the item to us is your responsibility.
All products to be returned must be carefully repackaged with their original packing and be in an unworn condition. We will not refund goods that have been worn, do not have their original packaging or show obvious signs of abuse.