My Cart

Loading...

Customer Login

Checkout as a new customer

Creating an account has many benefits:

  • See order and shipping status
  • Track order history
  • Check out faster
Create an Account

Contact Us

Costumes in Australia — Melbourne's costume warehouse since 2010

Warehouse: Unit 5, 10 Clarice Rd, Box Hill South VIC 3128
Pickup by appointment — call or email first
Hours: Mon–Fri 9:30am–4pm AEST
Orders before 2pm on weekdays ship same day

Send Us a Message

Need help with sizing, orders or choosing the right costume? Send us a message and our Melbourne team will get back to you within 1 business day.

This form is protected by reCAPTCHA - the Google Privacy Policy and Terms of Service apply.

Need a quick answer?

Our chat assistant can check your order status and tracking, estimate delivery to your postcode, and confirm sizes and stock. Available 24/7.

Chat with us now

Quick help

Track an order: have your order number and the email used at checkout ready.

Delivery: orders before 2pm on weekdays ship the same day from Melbourne. Delivery times

Returns & exchanges: 14 days from delivery on eligible items. Returns policy

Warehouse pickup: Box Hill South VIC, by appointment — email or call first.

Schools & groups: how to order for a class.

Prefer email? Use the form and our Melbourne team will reply within 1 business day.